we are always here to support our customers. Let's conquer this hard moment together.

Service efficiency

Provide 24 hours technical support

Service commitment

One year warranty, lifetime maintenance

Service goal

Customers' needs are the goal of our work

Service principle

Safeguard the interests of customers, adhere to the principle of honest service

Service tenet

Focus on customer needs, the pursuit of customer satisfaction, is our responsibility

Luoyang dinghong Electric technology co., Ltd has always been "sincere customer service" concept, in line with the "customer satisfaction as the purpose" spirit of service, strictly in accordance with the contract requirements and product technical specifications to provide customers with comprehensive service, to meet the needs of users. The company now has more than 10 service engineers, implements lifelong maintenance service for the buyer purchased equipment, customers can contact with the engineer phone 24 hours a day, after a user fault notice, after-sales personnel response within 2 hours, after receiving the customer calls can be arrived in customer site within 12 hours, timely troubleshooting, to resume production.

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